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Q4 Work Management provides many features and powerful tools that allow you to go beyond just managing work. The system caters for both maintenance, operational and contractor access views, providing applicable workflow and role-based processes to streamline coordination across all disciplines. Q4 enables you to take control and continuously make improvements, driving you one step closer to achieving your safety and maintenance optimum goals.
Q4‘s workflow can be fully configured to match your requirements. The state workflow engine supports security and role management for each step to provide control including approvals. Using the Q4 Control of Work module Work Order tasks can be risk-assessed and safety documents can be requested, created and processed.
The Q4 Work and Safety can be used on a wide range of mobile devices, with functionality to support remote operation. All work activities are recorded in History and can be analysed using Q4 reporting facilities or by external report tools.
Q4 is fully scalable from a single site to global roll-out, and ensures secure standardisation and efficiency across all locations.
A highly flexible, configurable web-based solution that enables you to visualise, monitor and control Risk across your business.
The software is fully configurable to support each department’s unique risk management needs, and delivers a centralised framework for integrated analysis and reporting.
Q4 allows you to drive risk management best practices across your organisation, streamlining your procedures, and making them consistent and more efficient.
Q4 helps you define and manage risks and controls, measure loss events and track risk metrics using Key Performance Indicators (KPIs). Its centralised database enables you to standardise your risk management and improve process consistency across your organisation.
The Q4 Risk Assessment can be used on a wide range of mobile devices, with functionality to support remote operation.
Covers Job Safety Analysis (JSA), Task Risk Assessment (TRA), Operational Risk Assessment (ORA).
Permit to Work is a crucial part of Control of Work, the integrated management of business-critical maintenance processes.
Q4‘s Permit to Work transforms traditional paper-based Permit to Work forms into a fully traceable information system, maximising safety and optimising work efficiency.
Q4 is designed to ensure that processes are simple, quick and reliable. The system is fully scalable to support your business as it grows.
Isolation Management is an essential, fully integrated workflow feature, allowing you to prepare and create isolation / de-isolation plans directly from the Q4 system.
Q4 effectively manages the full isolation and de-isolation process. It guides users through the process of creating an Isolation Certificate, building isolation points and checking for conflicts or the sharing of isolations with other work. The system controls the sequence of status changes that an Isolation Certificate is moved through during its life cycle.
Authorisation, sequencing, verification and confirmation form part of its logical checking for safe work practice. Visual lockout procedures identify the required steps for locking out hazardous energy sources during the service and maintenance of machinery and equipment.
Q4 CMMS delivers strategic, real-time insights and powerful tools that unite assets, work, logistics and safety to streamline work processes, reduce costs and ensure regulatory and safety compliance. Achieve the control you need to efficiently track and manage asset and location data throughout the asset life cycle.
Q4 gives you the ability to capture, define and monitor the characteristics of all types of assets and work-related information, whilst including such time saving features as inheritance for data handling efficiency.
Q4 CMMS serves all industries and facilities that need to track maintenance work regardless of size or complexity.
Activity and risk across the organisation can be seen and managed in real-time from any location, for any site, using a PC or mobile device.
Q4 gives you the capability to manage and track inventory across multiple locations with ease. Take your Maintenance, Repair and Operations (MRO) inventory management to the next level by purchasing and receiving parts, associating parts with assets and PMs, and quickly locating inventory items.
Multi-location spares and material management is fully integrated with the work and equipment applications to optimise its critical role.
It features streamline administration by assisting procurement, engineering and stores staff to tightly manage stock, vendors, contracts and transactions. A series of processing and information facilities are provided to minimise stock holdings, consistent with your maintenance strategy.
Create and receive against Purchase Orders (POs) and requisitions, and track and report on your purchases.
Q4 PO handles the entire process from request to receipt, invoice matching and payment. Features are provided to handle multiple currency rates and PO types for alternative companies, goods returns, adjustments, inspections and much more.
In addition the PO process flow can be configured to match precise requirements including workflow and PO hardcopy.
Users can order parts from supplier catalogues and have these purchases reflected automatically on inventory and purchase order records from within Q4. Logical purchase processing is supported with forecasting, tendering, vendor and best buy appraisal.
Q4 provides a range of powerful, dynamic reporting tools that give valuable real-time insights to help monitor your sites and manage your business better.
Accurate and fully auditable reporting gives you total confidence in your decision-making and compliance with internal and statutory procedures.
The software is fully configurable to support each department’s unique needs, and delivers a centralised framework for integrated analysis and reporting.
Sanction to Test (STT) ensures that tests are not performed without all issued permits being surrendered for increased safety.
If required, the Isolation and Certificate can be configured to work with a Sanction to Test or Equipment Testing Certificate to control the release of isolations for testing in a safe manner.
Q4 Work Management provides many features and powerful tools that allow you to go beyond just managing work. The system enables you to take control and continuously make improvements, driving you one step closer to achieving your maintenance goals.
Q4‘s workflow can be fully configured to match your requirements. The state workflow engine supports security and role management for each step to provide control including approvals.
All work activities (work detail, time, spares, resource, safety, calibration etc) are recorded in History and can be analysed using Q4 reporting facilities or by external report tools.
Using the Q4 Control of Work module Work Order tasks can be risk-assessed and safety documents can be requested, created and processed.
Q4 Smart Log is a configurable digital logging application used to construct a range of logs that match your site’s precise requirements. Unlike paper-based, whiteboard or Office-based systems, Smart Log offers a dynamic approach to capture, access, analyse and transfer information in a structured and easy to use way.
Smart Log can be used as a standalone product or is available in the Q4 Digital Work Control system as a fully integrated facility.
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Please be aware that we only accept genuine business email addresses for information downloads and within our Information Centre. If you only have a personal email account, please contact us to discuss your requirements.
Please complete the form below and click the Submit button. Your chosen file(s) will then appear below this form for you to download immediately. Not only will you have instant access to your chosen information, but we will also send you a copy direct to your email.
Q4 Plant Interface is a key platform that improves operations and maintenance, and at the same time, maximises the reliability and availability of plant assets by achieving greater predictability
Plant Interfaces gives you access to all your field devices giving you the capability to carry out essential management tasks such as changing device parameters.
Q4 has been significantly enhanced with new functions that provide statistical data needed to identify the overall status of devices in a plant.
The system helps both operators and maintenance personnel prevent downtime, reduce maintenance costs and increase plant safety.
Maintenance information immediately notifies the right people depending on the type and criticality of the diagnostic data analysis. Necessary actions can then be taken at the right time, maximising productivity.
Q4’s multi-device deployment means the system can be used everywhere, plus its configuration tools allow you to further customise screens for roles and departments.
The Q4 system can be used on a wide range of mobile devices via the internet or off-line for remote operation.
Mobile Applications can run on a range of devices from portable note book PCs to smaller devices such as iPhones. The choice of device is often determined by the plant location. For example intrinsically safe devices may be required and / or the device may need to be more robust for site work.
Q4‘s dynamic dashboard provides complete visibility of all work across your organisation, including where the work is taking place, who by, when, why and how.
It’s intuitive and highly configurable interface offers real time work activity tracking, alerts and notifications. Impressive navigation is available with multiple graphical views, zoom and layers. Setup is easy and maps are fully configurable. The system can also be integrated with third party mapping systems such as Esri’s GIS software.
Management of Change (MoC) processes are used to outline, approve, execute and communicate changes within an organisation.
Q4 allows users to create MoC records, control the processes around these records and effectively manage the changes through having complete visibility at every step of the process. The system also ensures the original scope and duration of temporary changes are not exceeded without review and approval.
The MoC module can accommodate multiple types of change e.g. Equipment modifications, DCS Setting changes, Procedural changes. Each type of change can be defined on site with its own set of Authorisations, Actions and Documentation requirements.
The user-defined Authorisations allow for as many categories as you need. Examples might include; Technical, Commercial, Safety and Environment with the option of defining multiple concurrent approvals at each stage of the process. This could be multiple concurrent categories and multiple concurrent approvals per category.
Q4 improves awareness of site issues by integrating a MoC system into the real-time process within a web browser environment. Because an MOC can be created, defined, managed and tracked by site personnel in real-time, it dramatically improves site-wide communication.
Q4 provides improved visibility and communication, and at the same time, increases safety and efficiency throughout your organisation’s Management of Change process.
All change requests give a clear and fully traceable overview from temporary and permanent changes to organisation, personnel, systems, procedures, equipment, products, materials or substances.
Integration of financial information is critical to the successful management of your operations.
Q4 integrates the infinite number of processes a company operates with, saving both time and money. The system’s bidirectional Control of Work / maintenance management integration ensures no duplicate information input is required when using multiple applications.
Engica provides a Finance REST API that supports ODATA and support for message queues. This allows integration with third party middleware such as BizTalk.
Engica also provides its own integration service where clients do not have their own middleware.
Our powerful SAP adaptor helps you automate business processes between your existing SAP ERP system, and improve your analytic capabilities by connecting safety process management to operations, and operations with engineering information.
Q4 supports bidirectional communication via BizTalk and REST API, plus Engica provides its own integration service where clients do not have their own middleware.
SCADA systems (Supervisory Control and Data Acquisition) are crucial for many industries as they help maintain plant efficiency, process data for smarter decisions, and communicate system issues to help mitigate downtime.
Data in a process control system can be used to cross-check information relating to process conditions, isolations and plant status. Carefully integrating the process control system with Q4 can improve the visibility of work in progress to process operators, provide early warning of abnormal hazardous plant conditions, better coordinate production and maintenance and more.
Q4 has the capability to integrate with SCADA software systems including OSI’s SCADA suite, to aid automation and raise work orders based upon condition monitoring events.
This integration enables the Process Control System (SCADA or PLC) to receive work orders from Q4, and then generate real-time process data (e.g. materials management) during production that is automatically fed back to the system to allow further processing.
Documentation is one of your most valuable assets and drives opportunities throughout your organisation.
Q4 has the capability to interface with your existing Document Management system (DMS) and allow for documents (and their correct versions) to be linked with Work Specifications, Work Orders etc. This facilitates work preparation and supports the safe and efficient execution of work.
Efficient collaboration across projects is key to multi-project management success.
Q4’s powerful planning integration adaptors and tools allow you to create project plans, interactive Gantt charts, and collaborate in real time with team members.
The system supports built-in Gantt planning with dynamic updating that can be created from shutdown plans to optimise forced outage opportunities.
Q4’s Projectlink interfaces directly with MS Project, and provides bidirectional data flow for work orders, so you can track task progress, budgeting and resources, and deliver projects on-time.
Our powerful ERP adaptors help you automate business processes between different ERP systems, and improve your analytic capabilities by connecting safety process management to operations, and operations with engineering information.
Q4 integrates with a wide range of ERP solutions including SAP, Maximo and Infor. The system supports bidirectional communication via BizTalk and REST API, plus Engica provides its own integration service where clients do not have their own middleware.
Q4’s calibration management is designed to schedule and record the results of all your calibration activities and costs. Complete with work orders, calibration management helps minimise operator input during normal and repair operations. Each piece of equipment can be scheduled independently and easy-to-read reports and automatic notifications indicate when equipment is due for calibration.
Users can easily and quickly access all relevant information including date of last calibration and calibration due date, complete history of previous calibrations, details of equipment maintenance and repair, operating and calibration procedures and much more.
P&IDs play a key role in operational tasks such as safety, inspections, turn-around planning and much more.
Import your own P&ID files to create interactive isolation plans by adding actions, rules and isolation points that fully integrate throughout Q4 SAFETY.
Q4 enforces rules and connectivity checks to optimise the entire engineering process, helping you save money without compromising safety or integrity.
Q4 supports P&IDs interaction, use of standard isolation templates, tag labels production and Isolation Safety Risk Assessment.
Businesses who use ESRI’s ArcGIS (Geographical Information System) to represent data as their central dashboard, across potentially multiple applications, can also display live information from the Q4 permit workflow. This is in addition to our own Smart Map functionality.
Engica have advanced to Silver Tier in the Esri Partner Network. Esri is the global leader in GIS and provide the backbone for the world’s mapping and spatial analytics.
Q4‘s industry-proven workflow engine provides powerful interactive scheduling and Gantt tools to balance work priorities, safety, spares and resources, coordinated with your planned or forced outage opportunities.
Unlike other maintenance software, Q4 is a complete management solution for the entire project and asset life cycle. The system allows you to plan and execute your time-critical event.
All maintenance key stages are managed via an electronic approval process, including: job detailing, estimations, materials ordering, progress recording and time recording through to quality assurance, which means all event information exists in one system and is not spread across different programs.
The innovative technology behind Q4 allows businesses to be more efficient, mobile and flexible. Users have the capability to securely log on to the system from any location with a variety of different methods including Single Sign-On (SSO) and Biometrics.
SSO is supported through Active Directory or through SAML via a third party identity provider such as OKTA. Most identity providers, including OKTA include Biometrics in their multi-factor authentication offering.
With Q4‘s Single Sign-On (SSO) portal, users only have to enter one set of credentials to access to the system in the cloud and behind the firewall via desktops, smartphones and tablets. This greatly improves user experience and increases productivity while keeping data secure.
Biometrics identifiers are measurable characteristics of an individual that can be used to establish and verify his/her identity.
Fingerprint single sign-on is seamlessly and fully integrated into Active Directory which enables IT administrators to centrally manage users’ fingerprint login information.
The software is fully configurable to support each department and user’s specific requirements.
Two-factor authentication (also known as 2FA) is an extra layer of security designed to ensure that you’re the only person who can access your account, even if someone knows your password.
Two-factor authentication dramatically improves the security of your user account and all the information you store within Q4. Identity providers such as OKTA support multi-factor authentication.
Organisations administrators can enable both two-factor authentication and SAML single sign-on to add extra authentication measures for their workers.
Random audits to verify quality can be performed on work control documents including risk assessment, permits, certificates and isolations.
Q4 gives you the capability to visualise and manage your organisation’s full operational activity in real-time, from any location, from one seamlessly integrated platform.
Now in its 8th generation, Q4 incorporates industry best-practice for all aspects of asset, maintenance, inventory, procurement, cost, work and safety management into one powerful, fully integrated system.
Q4 Provides the facility to set out policies, processes and procedures to ensure you can fulfil the tasks required and achieve Operational Excellence.
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