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"Dedicated to providing service levels and expertise to get and keep your system running effectively"

Training

By obtaining a clear understanding of your needs we deliver appropriate training

Training is provided via standard or specifically constructed courses on-site or at our training centers.

Engica provide high quality training services to cover a wide range of user abilities. Each course is tailored to the individual needs of our client and can be incorporated within an overall implementation plan. Courses are generally focused on particular groups of users but can be designed to cater for various levels of user ability. The courses range from "one-to-one" sessions to small groups.

Courses offered include both the theoretical and practical aspects of Computerized Maintenance Management and a variety of complimentary software packages. To give users a clear focus of the reasons for CMMS implementation, each course contains a brief introduction to the benefits/principles behind the concept of the training.

Whether they are aimed at users, super-users, administrators or managers, our training courses are planned in the context of an implementation project. They range from highly interactive "decision making" training at the outset of a project through to targeted end-user training. In all cases, the training is tailored to the client's requirements.

All courses can be carried out either on site, at a training facility arranged by the client, or in the excellent training facilities at any of Engica's offices. We can also provide links to third party organizations to provide training.

For further details on Engica Training Schedules please contact us Support@Engica.com

Typically, training is divided into:

Q4 POWER OVERVIEW

Course reference: ENG/POW/OV Duration ½ day

Q4 POWER INTRODUCTION

Course reference: ENG/POW/IN Duration 3 days

Users of Q4 Power, or those with elementary experience, and those familiar with an alternative CAMM package upgrading to Q4 Power.

Q4 POWER ADVANCED

Course reference: ENG/POW/AD Duration 3 days

System Administrators and "Super Users" will gain a working knowledge of the security and data management aspects of Q4 Power.

Q4 STOCK OVERVIEW

Course reference: ENG/STO/OV Duration ½ day

First time and potential users of Q4 Stock, or those with elementary experience, those familiar with an alternative Stock package upgrading to Q4 Stock

Q4 STOCK INTRODUCTION

Course reference: ENG/STO/IN Duration 3 days

First time and potential users of Q4 Stock, or those with elementary experience, those familiar with an alternative Stock package upgrading to Q4 Stock.

Q4 STOCK ADVANCED

Course reference: ENG/STO/AD Duration 3 days

System Administrators and "Super Users" will gain a working knowledge of the security and data management aspects of Q4 Stock.

Q4 RCM INTRODUCTION

Course reference: ENG/RCM/IN Duration 1 day

First time and potential users of Q4 RCM will gain an appreciation of the technique and the manner in which the software assists effective application.

USING CRYSTAL REPORTS WITH Q4

Course reference: ENG/CRY/AD Duration 3 days

This course is targeted at Administrators and "Super-Users" who require the functionality to create structured customized reports.

Q4 CMMS PROCESS MAPPING

Course reference: ENG/IMP/PM Duration 3 days

Clients who intend to implement a Q4 system will benefit from this comprehensive guide to mapping existing processes to the new system.

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Services: Customer Care Training
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