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"Dedicated to providing service levels and expertise to get and keep your system running effectively"

Gain the Benefits

Of a rapid and effective implementation, using our project methods and engineering expertise

DEFINITION STAGE ACTIVITIES

  • Identify related systems
  • Conduct the project launch meeting, including preparation and follow-up.
  • Confirm and agree project aims, success measures, scope, constraints and commercial basis.
  • Agree processes to be included and high level requirements.
  • Agree and document project roles.
  • Conduct a system overview.
  • Confirm stage complete.

PREPARATION STAGE ACTIVITIES

  • Conduct introductory training of super-users
  • Initial installation for experimentation and awareness
  • Conduct system mapping exercise, including:
  • Preparation and follow-up
  • Identify and agree training requirements
  • Define policy on structures coding and "look-ups"
  • Identify all sources of relevant data
  • Define details of data structures coding and "look-ups"
  • Trial data import process
  • Develop a sample data set
  • Verify and agree sample data set and principles
  • Develop working procedures, if required
  • Communicate with end users over process, targets and decisions over processes
  • Develop and agree detailed specifications for configuration or software enhancements
  • Develop and agree detailed specifications for any integration work
  • Prepare and agree detailed plans and phasing
  • Establish pilot data set
  • Train pilot users
  • Publicise progress and successes
  • Configure (or enhance) software for pilot
  • Conduct technical integration tests, if required.
  • Install and upgrade for pilot
  • Confirm stage complete

PILOT STAGE ACTIVITIES

  • Pilot all significant processes
  • Review procedures and practical issues with users
  • Amend processes, if required.
  • Check outputs and results
  • Amend data, if required.
  • Prepare full data set
  • Review training effectiveness
  • Amend training, if required
  • Train full user population
  • Install and upgrade for full live running
  • Confirm stage complete

IMPLEMENTATION STAGE ACTIVITIES

  • Freeze old systems and procedures
  • Launch new processes
  • Conduct final data refresh
  • Announce live running
  • Confirm stage complete

SUPPORT STAGE ACTIVITIES

  • Formally move to support
  • Maintain and enhance data set
  • Begin analysis of historical data
  • Consider extending use of system into new areas
  • Plan other phases (as required)
  • Support existing use
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Services: Implementation Methods
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